Our principal concerns during this Coronavirus (COVID-19) pandemic are the health and wellbeing of our staff and their families, whilst maintaining our service operations to you, our customers.
As the virus continues to spread, so we now need to take further precautionary measures to limit its impact upon our teams across our various locations. These measures include:
What this means for your service
The aim of these measures is to help ensure that there is not a drop in the level of service provided to you. However there will be slight adjustments to how the services are delivered, as we look to limit the in-person contact to only what is absolutely essential.
All of our teams can operate remotely and securely. Our remote working capabilities are tested regularly throughout the year to validate our Business Continuity Plan and we are prepared for our entire workforce to work remotely for an extended period.
The services and data centres operated by Calligo are redundant and built on a multiple site configuration, with flexibility to scale should there be an increased demand for resources.
Based on current information, we expect the Coronavirus pandemic will last for several months. It is therefore vital that we are prepared for action that will last for an extended period.
We will continue to actively monitor the situation and local government advisories and will provide further updates as the position changes. It is our intention to return to normal working practices as soon as it is safe to do so.
Should you have any questions on the above, please reach out to your usual Calligo contact, or contact the team directly.
If you need support with any of our services, please submit a support request in the usual way.