Simplified Data Management
Calligo’s Backup as a Service eliminates the complexity and cost of managing and restoring data, regardless of its location. This means customers can focus on their higher business value operations without the overhead of data backup and recovery management.
VM-Level Backups
Provides comprehensive VM data backups, including virtual disks and vCenter configurations, ensuring complete data protection.
Application-Level Backups
Application-Level Backups: Specifically designed for critical applications like SQL databases and Windows File Systems, allowing for consistent state backups and efficient data restoration.
Data Integrity and Security
Data is securely backed up and stored in encrypted format within Calligo’s hosted infrastructures, ensuring data integrity and protection from unauthorized access or breaches.
Backup Check and Monitoring
Daily backup reports are sent to Calligo’s Network Operations Center (NOC), enabling timely identification and resolution of any backup issues. This proactive approach minimizes data loss risks.
Regular Restore Testing
Monthly File Level and VM Level restore testing is conducted by Calligo in each region, assuring customers that data recovery processes are well-tested and reliable.
Legal Hold and eDiscovery
Ensures data preservation and simplifies legal data retrieva
Sensitive Data Discovery and GDPR Compliance
Helps manage sensitive data and ensures regulatory compliance
Security Enhancement
Improves overall security by assessing vulnerabilities and taking proactive measures
Anomalous Activity Tracking
Monitors data for early threat detection and risk reduction
Transparent Reporting
Customers receive daily backup status reports, offering insights into all backup jobs executed within the last 24 hours. This transparency helps customers stay informed about the health of their data backups.
Contracted SLAs
Calligo provides contracted SLAs, ensuring clients receive the service levels they purchase, with credits offered in cases where performance falls below expectations.
Self-Service Platform
24/7 access to an intuitive ITSM platform, enabling clients to raise support tickets and access their support history conveniently.
Telephone Support
Access to the Calligo Service Desk during regional business hours, providing direct assistance when needed.
First Line Fix
Quick resolution by Calligo’s Level 1 Service Desk Analysts, ensuring minimal downtime and disruptions.
Transparent Reporting
Customers receive daily backup status reports, offering insights into all backup jobs executed within the last 24 hours. This transparency helps customers stay informed about the health of their data backups.
Contracted SLAs
Calligo provides contracted SLAs, ensuring clients receive the service levels they purchase, with credits offered in cases where performance falls below expectations.
Self-Service Platform
24/7 access to an intuitive ITSM platform, enabling clients to raise support tickets and access their support history conveniently.
Telephone Support
Access to the Calligo Service Desk during regional business hours, providing direct assistance when needed.
First Line Fix
Quick resolution by Calligo’s Level 1 Service Desk Analysts, ensuring minimal downtime and disruptions.
Calligo’s value comes not only from their strategic and practical input in making us as productive and cost-efficient as possible from day one, but also from their day-to-day support. We don’t have the time and resource to deal with the daily management of our IT, so having such a responsive, willing and capable team to call on is absolutely vital.
Howard Lerner
