Solutions

Telecom Data Services

Introduction How it works Benefits Reviews Case Studies Services MLaaS Insights Speak to an expert

INTRODUCTION

Advanced Data Science and Analytics in the Telecom sector

Machine learning enables telecoms companies to gain valuable insights from large volumes of data and make more informed business decisions.

Machine learning has several benefits for the telecoms sector. It can help improve network performance and capacity planning, optimize resource allocation, and enhance customer experience by predicting and addressing service issues. Machine learning algorithms can also be used to detect fraudulent activities, prevent network failures, and improve the accuracy of billing systems.

How it works

Define the Strategy

Our highly skilled team work with your business and data experts to comprehensively define the problem, before outlining the recommended roadmap to achieve your goals.

Build the Models

We provide specialist resources to build the models, create the documentation and then deploy. Development and deployment take place on Calligo’s infrastructure, ensuring quality and excellence.

Manage and Monitor

Models are deployed and managed on Calligo’s infrastructure, to ensure reliability of results. Our ongoing monitoring then ensures continued quality and return on investment.

BENEFITS

How can Calligo help the Telecom Sector?

Optimize Call Centre Staff

Optimizing staff scheduling reduces labour costs and increases customer satisfaction.

Market Penetration

Understanding market penetration helps organisations identify high-potential markets that represent the best return on investment.

Store Location Optimisation

Choosing the best locations for new stores maximises revenue potential and saves building costs.

Service Interruption Detection

Eliminating and quickly responding to network problems maintains revenue, helps customer retention, and increases customer satisfaction.

Customer Segmentation

Creating customer groups makes marketing more targeted and effective. This can lead to more profitable product selection which informs where product expansion should occur.

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REVIEWS

See what our clients say about us

Calligo did a great job of helping Sunrun understand the art of the possible. Calligo came into our business and really taught us best practices in terms of Tableau application and what good looks like.

Steve Maier
Senior Manager, Data Services at Sunrun

The difference working with Calligo was the team’s mindset. They looked at the problem entirely as a commercial question, not as a data science challenge applied in a business context. And it worked.”

Bo Oslen
Microsoft

Our Solve My Bycatch Problem tool is a resource for fisheries stakeholders to understand how to reduce risk to vulnerable ocean wildlife. But it’s only really valuable if people use it. The eye-catching design and easy user interface that Calligo created will help ensure that the right people get the information they need.

Kathryn Novak
Sustainable Fisheries Partnership

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CLIENT SUCCESS

Some of the Telecom clients Calligo has helped

T-Mobile

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Benefits

Key benefits of our ML services to the Telecom sector

Outcome

Working with you to identify the specific ML use cases for your business with clearly defined outcomes, using our Data Science by Design methodology.

ROI

Working with you to identify the specific ML use cases for your business with clearly defined outcomes, using our Data Science by Design methodology.

Cost

Unlike others in the market, we combine innovative technologies and human intelligence to deliver solutions that are 25-50% cheaper than off-the-shelf alternatives.

Ability

By leveraging the specialist expertise and hands-on experience of our data scientists, we execute highly effective and impactful ML strategies at pace.

Risk

85% of ML projects fail to deliver, with only 53% reaching the production phase. At Calligo, our process optimises the rate of ML solutions moving from prototype to production

Accuracy

We pinpoint our data science skills against your unique objectives, resulting in highly accurate, targeted outcomes, compared to out-of-the-box solutions.

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